FAQ’S
Tell me about the location
How to find us
OceanBlue holiday cottages are tucked away on a former strawberry farm to the east of the pretty village of Bonchurch. The cottages are located on a private lane which does not have public access. We will send out the location and directions with the welcome pack four weeks before you arrive. Please follow the directions listed and not the post code as Sat Navs have the habit of sending you down a bottleneck towards the old church.
of Ventnor, just outside the village of Bonchurch above Monks Bay.
What ferry do I catch?
Wightlink travel from Portsmouth and Lymington, can be contacted on 0870 582 7744. Allow 40-50 minutes from each ferry port to Bonchurch.
RedFunnel departing from Southampton can be contacted on 0870 444 8898. I’m afraid we cannot get involved with this aspect of travel as it is best to shop around depending on times and your route.
How do I book and what are the Terms and Conditions
Please contact Lucy Strevens on 07980986232 to book direct or email lucy@oceanbluecoastalretreats.co.uk
Terms & Conditions
- A non refundable 50% deposit is payable to secure your booking and the balance must be paid at least 42 days prior to your arrival (unless this is specified different in the confirmation email) If your booking is received less than 42 days before your holiday then we require the full amount.
- Should you wish to cancel your booking this must be done in writing. Cancellation will be effective on the date that written notification is received. Every attempt will be made to obtain a replacement booking, however if this is not possible then you will be liable for the full amount. If a replacement client is obtained then we will refund all monies paid by you for the property rental less any difference paid by the replacement client. A cancellation charge of £25 will be payable to cover our administration costs.
- We may increase or reduce the prices of unsold products and services or correct mistakes in pricing at any time before we confirm your booking. We will confirm the price of your booking when you make it. As changes and mistakes can happen, you must check all details at the time of booking.
- In the unlikely event of not being able to accommodate your booking due to any system errors or similar we will do our best to inform you within 24 hours of your booking and offer you alternative accommodation (if possible) or make a refund immediately.
- We do strongly recommend that you take out insurance prior to your holiday.
- Tenancy commences at 16:00 on the day of arrival and ends at 9.45 on the day of departure. All arrival information and property details will be sent 14 days before arrival. Please ensure you have downloaded and read this information prior to arrival.
- The hirer is responsible for the property and is expected to take all reasonable care of it. At the end of the hire period the property must be left clean and tidy.
- Please report all breakages, damage and losses to the proprietor. Although we will not normally charge for minor accidental damages we do stress that the contents are the legal responsibility of the hirer and their cost or replacement is refundable on demand.
- We cannot accept any responsibility for injuries, loss or damage sustained to individuals or property whilst on or around the grounds. Please be sensible and respect the countryside, residents and other guests.
- Children should be supervised and controlled. Please verify the suitability of all children’s play items and equipment which is provided before use as we cannot accept liability.
- Pets are allowed to stay by arrangement only and subject to an additional charge in Carmel and The Hideaway only. They must not be left alone in the house, or allowed on furniture or beds. Outside they must be properly controlled and cleaned up after .
- Car Parking is provided, however no responsibility can be accepted for the loss or damage to any vehicle or its contents whilst parked at Carrigdene Farm
- We will not be liable for any accident, damage, loss, or injury whether to personal items and belongings or to an individual.
- Should you encounter any problems however small during your stay then please inform the proprietors immediately and we will do our best to rectify them for you. This includes any items that you believe to be missing from the property. Please do not wait until the end or after your tenancy, as it will be too late to put things right for you. Complaints received after your holiday will not be accepted if we have not had prior notification.
If you have an urgent enquiry or request it is often quicker to pick up the phone and give us a call on 07980986232 or 07974126378
What are arrival and departure times?
ARRIVAL: The cottage will be available at 15.30
DEPARTURE: The cleaner will arrive at 9:45am on your day of departure.
What are the rules with dogs?
Are bed linens and towels included?
What walks are from the cottages?
TURN RIGHT……..
To the beach. Continue down the lane to Monks Bay (2 minutes). Fantastic rock pools to explore at low tide.
To VENTNOR (along the sea wall) As above, continue west along the beach to the seawall. Ventnor Harbour and Ventnor Seafront is 1 mile along sea wall with a pleasant drink stop halfway at Wheelers Bay called the Seapot. If you want to explore further continue on the coastal path along the cliffs to Steephill Cove.
With Monks Bay below and the ascending slopes of St Boniface Downs behind. There are so many coastal paths to explore on the doorstep.
How far is the beach?
Where can I eat locally?
The Pond is a stylish, yet intimate café, bar and restaurant, located as the name suggests opposite the pond and just a 5-10 minute walk. The fabulous selection of fresh produce on the Island allows the Pond Cafe to have a weekly changing menu. Bookings 01983 857666.
The nearby town of Ventnor is 20 minutes along the sea wall or five minutes by car. In the town and on the beach are many restaurants and cafes.